FAQ

Where are you located?

Sherwood Park, AB.

Our tv boxes, Raspberry Pi consoles, and accessories are available to be shipped anywhere in Canada.

Have a tv box already that you’d like us to program with our exclusive Kodi build? We can do that! Contact us for more details.


How do I contact you?

We can be reached by using our Contact form or
By email: info@homearcadeinabox.com
By text: 780-887-8978


What forms of payment do you take?

We take Visa, MasterCard and etransfer.


How long will it take to receive my order?

If you choose local pick-up, you can generally pick up within an hour. We will email you our hours and address and you can arrange a time to pick up.

All shipped orders are mailed through Canada Post. You can expect to receive your order within 2 to 10 days of placing your order. You will be provided a tracking number for your order with Canada Post so you can watch your order’s progress.

Home Arcade In A Box ships within Canada only.


What is your return/refund policy?

All sales are final.

We offer a 30-day hardware exchange on items deemed by Home Arcade In A Box to have a factory hardware defect. Factory defective items are eligible for an exchange with in-stock merchandise when returned with all components and original packaging and receipt.

The purchaser is responsible for bringing/mailing the item to Home Arcade In A Box’s location in Sherwood Park, AB.

There is no warranty on SD cards.


Looking for more info about:

TV boxes and programming including Firestick programming? Click here!